I am reading one of the world’s highest rated books of all time. This book rightly has got the potential to stir your life upside down. The book doesn’t just preach you. Rather it shows you the path by examples. By all means this is one of the best books I have come accross in my life. I am talking about ‘How to Win Friends and Influence People by Dale Carnegie.’
I am reading a chapter each on daily basis. As the book unfolded I learnt the technique of effective discussion with people. The examples given in the book boosted my confidence to implement the techniques in my daily life. It gave me an altogether new approach of interacting with people.
Let’s sum up the teachings of book in one paragraph. Everyone of us wants to become good at speaking with people. Those among us who are too good at it, they want to polish the art further.
As I interpreted the book, the secret to successful discussion is speaking what the listener wants. No matter how hard we try, we can’t ever push our way. While Most of us believe that speaking a lot will make them good, the opposite is true. The secret to effective interactions lies in our listening skills. By listening skills, writer doesn’t mean listening like a dumb person. Listening is the art of asking right questions.
Let me recount how I implemented the teachings on one of my sales calls. I am a sales person. I meet with people to speak about the different educational programs I have got to offer. Usually I did most of the talking on my sales meetings. The fact was simple, I thought the students did not know more than what I knew.
In yesterday’s meeting I decided to try the new way. I asked the student what he knew about the program. I wasn’t surprised to find that he had done his homework. He knew quite a lot. Then I asked him, what he thought about how the program would be beneficial for him. To my surprise the student convinced himself that he wanted admission in the educational program. I did not have to do any convincing. He convinced himself. In my entire career, that was the easiest sales meeting I ever had. It was also the most fullfiling meeting. Because by respecting the point of view of the student I won his friendship. That’s an incredible output.
I believe you could apply the concept of listening in your daily lives too. Do share your views. I like to listen them.